Senior Desktop
Engineer @ Sony PlayStation (SCEE) in London
Aug 2006 – Jan 2008; April 2009 – Present
Permanent
Overall responsibility for creating and deploying
software updates and vulnerabilities using LANDesk Europe-wide as well as
corporate image creation / testing / changes. Recent projects include upgrading
and migrating LANDesk 8.8 to version 9 and planning, developing, testing and
implementing a new Windows 7 corporate image with SCEE software. Currently working
on Windows XP to Windows 7 migration and Lotus Notes to Microsoft Exchange
migration projects.
IT
Manager @ Paul McKenna Productions in London
January 2008 – April 2009
Permanent
Overall responsibility for managing the entire IT function.
Managed a staff of four who each managed an aspect of McKenna’s IT operation. Managed
all third party developers, contractors, SLAs and any IT functions that did not
fall under the ‘in-house’ scope. Projects included a new website with advanced
back-end administration, product and seminar sales, video engine, club membership
and electronic marketing as well as providing related support for seminars and
ensuring the day to day running of all systems at optimal levels. Co-ordinated
and managed moving the entire IT function to the USA where McKenna’s operations
are currently based.
SAP
Liaison Officer @ York International / JCI in London & Amsterdam
May 2005 – July 2006
Permanent
Involvement with the migration from IBM AS400 to SAP; in
particular with Infrastructure, User and Security Management, SAP specific Printing
Functions, GUI Upgrades and Patches and Transport Management. The role was as
liaison between the SAP project team and Global Infrastructure (MIS) to ensure
the infrastructure was ready for the migration and the SAP project hardware and
business needs were met. Third party liaison with SAP Hosting on configuration
of servers and environments and heavy involvement in two successful go-lives in
America. York was taken over by Johnson Controls Inc. and this resulted in the
SAP core function relocating to the USA.
Prior to these
positions I have also managed and been involved with several other major
projects including a migration for a top London law firm, a large Office
application upgrade for a UK government institution, various e-mail migrations
to and from Exchange and several other implementations, upgrades and migrations
for medium and large organisations.
QUALIFICATIONS
Certified LANDesk Administrator and Engineer
MCSE Windows Server 2000 with Messaging
Currently studying MCITP - Enterprise Administrator